Our Services

 

Full Management Company Services


Through our affiliate network, we also are able to provide and refer full hotel management, offering such services as:


  • Accounting, Payroll, Budgeting
  • Property Management
  • Human Resources
  • Procurement
  • SEO & Web Hosting Services
  • Social Media
  • Renovation Management
  • Staff Development and Training
  • Quality Assurance

Primary Services


  • Pace Analysis (1 - 3 times per week, depending on need), trend-watch – advise & implement rate changes, minimum stays, discount program closures/open/restrictions

  • Competitive Set Analysis (Revcaster, Duetto, OTA Insights, MarketVision, STR, etc)

  • Loading of BAR, promotional rates, linked rates, corporate accounts, consortia, qualified discount programs, group masters, etc.

  • Manage 3rd Party E-channels (Channel Manager, such as Siteminder, CRS Direct Connect or manual extranet), optimize market manager relationship, promotions and positioning maximization

  • Target market mix management

  • Ensure all systems are loaded & balanced correctly (Brand Web Booking Engine, CRS, OTA's, PMS), ensure reasonable parity across all systems

  • 30-60-90 Forecast (or farther out as needed)

  • Market Mix reporting

  • Work closely with Sales & Marketing, Group Rate & Transient/Consortia Negotiated recommendations, provide ideas/assistance with Sales & Marketing opportunities & concepts

  • Establish tracking mechanisms for ROI of promotions

  • Lower fees available with training and ongoing supervisory duties of current hotel staff

Marketing Consultation Services


  • Private Flash Market Promos (Groupon, Jetsetter, Travelzoo, LivingSocial, etc.)
  • 3rd party web site promotions (TripAdvisor Instant Booking, TripAdvisor Special Promo, OTA promotions, etc)
  • Pay-Per-Click Advertising (Expedia TravelAds or TripAdvisor)

Sales Consultation Services


  • How to quote group rates
  • Corporate Volume & FIT Agreement training
  • Group & Corporate IT solicitation training
  • Lanyon Management